Shipping policy

Shipping Policy

At Petease, we are committed to delivering your pet’s essentials as quickly and safely as possible across Australia.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday). Once your order is processed, it will be shipped immediately.

Shipping Time

We offer Free Shipping across Australia on all orders.

Estimated delivery times:

Australia: 7–15 business days
In some cases, delivery may arrive sooner depending on product availability and warehouse location.

Shipping Partners

We work with trusted logistics partners to ensure reliable delivery. Shipping times may vary depending on your location and the fulfillment warehouse.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control such as customs, carrier issues, or high demand periods.